Eye care professionals can order Alcon products (IOLs and surgical consumables, or contact lenses and vision care products), easier and faster. Anytime, day or night, you can:
Access visibility to order information
Save time by viewing and printing invoices and statements directly from myalcon Store.
Submit RMA requests, product inquiries, account changes, or other support tickets to Alcon Customer Service at any time.
View inventory availability and pricing at order checkout
*Note: This online ordering system allows eye care professionals to order contact lenses and lens care products. Patients wishing to order contact lenses or lens care products should consult with their eye care professionals.
MyAlcon Pay provides 24/7 direct access to invoices, credits, statements, account details, and payments.
MyAlcon Pay Quick Reference Guide
If you have questions about how easy it is to use myalcon Store to order your Alcon products online, you can request a demo below.
Contact an Alcon representative to create your account. With an account, you can request access to digital resources and make purchases online.
To request an ordering account for SURGICAL PRODUCTS, call
1-800-268-4574, option 2, then option 1
To request an ordering account for CONTACT LENSES, call
1-800-268-4574, option 1, then option 1