Eye care professionals can order Alcon products (IOLs and surgical consumables, or contact lenses and vision care products), easier and faster. Anytime, day or night, you can:
Order online 24/7
- Place orders at your convenience – any time, any day.
- View inventory availability and pricing at order checkout.
View orders, order status & shipment tracking
Access visibility to order information
- View new orders, regardless of how the order was received (online, fax, phone)
- View order status
- View order history
- Track order shipments
- Reorder items from a previous order
Access and download Invoices and Statements
Save time by viewing and printing invoices and statements directly from myalcon Store.
Submit account inquiries using online forms
Submit RMA requests, product inquiries, account changes, or other support tickets to Alcon Customer Service at any time.
Browse the Alcon product catalog
View inventory availability and pricing at order checkout
Alcon SURGICAL customers can:
- Bill & Replace Consignment IOLs
- Bill Only Consignment IOLs
- Direct Purchase IOLs
- Order Surgical Consumables & Surgical Packs
- View, sort, filter, print and download IOL consignment reports
- View & download IOL usage reports
Alcon VISION CARE customers* can
- Order Contact Lenses:
- Direct to Office Contact Lenses – Trials and Revenue
- Stock Orders – Trials and Revenue
- Direct to Patient
- Order OTC products, including Systane, Vitalux and Contact Lens Care
- Create and edit patient records
*Note: This online ordering system allows eye care professionals to order contact lenses and lens care products. Patients wishing to order contact lenses or lens care products should consult with their eye care professionals.